QR help · before you pay

Renting a power bank from an AzizCharge kiosk

You scanned the QR code on an AzizCharge kiosk. Here’s how to rent a phone power bank, pay and return it, plus where to get help.

AzizCharge kiosks are launching soon. Full pricing and rental details will be on this page before the first kiosk goes live.

  1. Check the price. It’s shown at the kiosk before you pay.
  2. Pay by card at the kiosk. Follow the steps on the kiosk.
  3. Take your power bank and plug in your phone.
  4. Return it to an AzizCharge kiosk. Slide it into an open slot and wait for the kiosk to confirm the return.

What it costs

Pricing coming soon. All prices will be in Canadian dollars. The full price list will be posted here and in our Rental Terms before launch, and you’ll always see the price before you pay.

Troubleshooting

Something not right?

Kiosk not responding?

Don’t force it. Call or email us with the kiosk location.

Card declined?

Try another card, or contact us and we’ll help.

No power bank came out?

Wait a few seconds. Still nothing? Contact us with the kiosk location and time. Don’t pay twice.

Power bank not charging your phone?

Check the cable is fully in. Still not working? Return it to the kiosk and contact us.

Kiosk full when returning?

Try another AzizCharge kiosk or contact us. We’ll help.

Return not confirmed?

Leave the power bank in the slot, take a photo of the kiosk if you can, and contact us with the time and location.

Power bank hot, swollen, smelly or smoking?

Stop using it. Put it somewhere safe away from anything that can burn. Don’t put it back in the kiosk. Call us right away.

Charged by mistake?

Contact us before disputing with your bank. We’ll fix it faster.

Accessibility

Need help using the kiosk, or this page in another format? Call 647-967-2742 or email [email protected].

AzizCharge is a business name of Aziz Services (Saqib Aziz, sole proprietor), Vaughan, Ontario. Serving Vaughan & the GTA.