AzizCharge FAQ

AzizCharge rents phone power banks from self-serve kiosks at venues in Vaughan and the GTA. We don’t do EV or car charging. We’re launching with a pilot kiosk in Vaughan.

It’s a self-serve phone charging station. You rent a charged portable power bank from the kiosk, charge your phone while you stay out, then return the power bank to an AzizCharge kiosk.

Tap the kiosk, check the price, pay, and take a charged power bank. When you’re done, return it to an AzizCharge kiosk.

Pricing will be shown at the kiosk and on our site at launch. You’ll always see the price before you pay.

Our first kiosk is launching as a pilot in Vaughan. We’ll list every kiosk on azizcharge.ca once it’s live.

Yes. Keep it with you while you train, eat or go out, then return it to an AzizCharge kiosk. Return rules are in our Rental Terms.

Compatibility details are coming soon. How long a charge takes depends on your phone and its battery level.

You pay by card at the kiosk. Payments are handled by a PCI-compliant payment processor, and AzizCharge never sees or stores your full card number.

Call 647-967-2742 or email [email protected]. Include the kiosk location and the time, and we’ll help.

Yes. We’re looking for gyms, bars, restaurants, clubs, hotels, malls, hospitals and event venues in Vaughan, the GTA and Ontario. Email [email protected] or see For Venues.

Founding advertiser spots will open as kiosks go live. Email [email protected] to join the list.

Check the cable is fully in. Still nothing? Return it to the kiosk and contact us. We’ll help.

Contact us with the location. We’ll help.

Stop using it, put it somewhere safe, don’t return it to the kiosk, and call 647-967-2742.

Call or email us with the date, time and kiosk location. Please contact us before disputing with your bank. We’ll fix it faster.